Frequently Asked Questions.

Looking to get started with us? Excellent choice! We know you have questions, so here are some FAQs to get you up to speed.

Can’t find what you are looking for? You can contact us directly here.

Platform Questions

It's simple! Complete our contact form or chat with one of our team members using our chat feature in the corner of this website. We'll talk about your needs, arrange a payment plan, and direct you to the sign-up page.
When you are signed-up, we'll promptly set up your server and domain, and send a form to guide you in designing your site. The process is fast and cooperative, helping us bring your vision to life.
Choose from any of our standard 10 pages: Home Landing Page, Services, Area Guides, Testimonials, Valuations, Video Vault, Meet the Team, Blog, Industry News & Contact + add up to 5 of your own custom pages.
After receiving all the required information, your site will be ready in 3-5 weeks. We're dedicated to meeting deadlines without sacrificing quality.
We ask for your favourite websites, brand fonts, and colours during the sign-up process so we can tailor the design to your requirements. If unsatisfied, share your feedback, and we'll make adjustments until you're happy.
Absolutely! We use WordPress, optimize on-page SEO, and images, and create an XML sitemap for Google Search Console indexing to get you ranking right away. Our SSL certificates and fast website loading speeds ensure a solid SEO foundation.

Yes! We will complete the entire build for you and hand over a complete website. If you require additional help managing everything on the website, this is covered in your monthly charge! You don't even need to look at the back-end of the site if you don't want to.

Yes! We connect your domain direct to our server, so you keep full control of your domain and emails accounts.
Nope! We can work on the design while you provide written content. We'll also offer a content outline for guidance. Please note however delayed content will delay the delivery of the website.
No, we only connect your domain to our server, leaving you in charge.
Our comprehensive package features elegant design, custom contact forms, mobile optimization, fast servers, SSL certificates, WordPress building, and on-page SEO for a successful online presence.

Yes! New pages are charged at £99 per page. Complete this form to add a new page to your website!
Yes! After your contract is complete, the website is yours. You can manage it independently or stick with us on a reduced ongoing care plan.
In summary, we choose WordPress as our primary platform for building websites because of its customizability, user-friendliness, SEO capabilities, consistent updates, large community, scalability, and mobile optimization. These advantages make it an ideal choice for creating robust, successful websites tailored to each client's needs.

Payment Questions

Yes, we have a 30-day, no-questions-asked refund policy. We feel that we should be taking the risk, not the customer.
Joining costs £250 whish covers CRM connection and website creation, with no hidden costs. Our straightforward monthly plan costs £84 for a 12-month contract. A credit card is required for secure, convenient first-month payment.
Traditional professionally built websites can end up costing a small fortune. Our affordable, user-friendly service caters to businesses with limited budgets and ensures smooth website operation.

Yes, but early termination incurs a 50% fee of the remaining balance. If you wish to cancel your contract and take your website to another hosting provider or management team, the remaining balance of your contract must be paid in full, and we'll transfer the website files over to you.

Definitely! Your subscription includes free fixes for any website issues you have with your website.

We don't offer a free trial, but we do have demo websites available for you to tinker with.

We use Go Cardless to collect our payments using a Direct Debit.

Our Payment Software will send you an email reminder to pay the outstanding bill. After 2 missed payments your website will be put on pause. If you are struggling to keep up with payments, speak to our team to see how we can help, we are humans after all!
No, technical support is included in your monthly subscription.
You can renew for a free redesign, switch to lower rate a month-to-month care plan, or manage your website independently.

Looking for something truly unique?

Check out some of our previous websites for a peek into our design teams creative minds.

View Our Websites

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